Unlock Hidden Revenue in Every Customer Conversation

Transform customer conversations into actionable insights with Yameo Insight Bridge

Every day, European call centers handle 2.3 million conversations that remain unanalyzed, allowing €847,000 in potential revenue to slip away and 156 customer escalations that could have been prevented.

100% Conversations Analyzed
2 min To Actionable Insights
23% Retention Increase
60-68% Cost Reduction
Get Started on Azure Learn More

The Problem We Solve

Current State of Call Centers

  • 80% of valuable call data remains unused and unanalyzed
  • 15% annual revenue loss due to lack of early escalation detection
  • Weeks for manual analysis while business decisions need real-time action
  • Only 20% of calls analyzed, leading to minimal insights

After Implementing Yameo Insight Bridge

  • 100% of conversations analyzed automatically
  • 2 minutes to actionable insights after call completion
  • 23% increase in customer retention
  • 60-68% cost reduction per customer interaction
  • Motivated teams with data-driven coaching

Core Capabilities

🎤

Automatic Transcription & Diarization

  • 100+ language support (English, Spanish, German, French, Polish, Dutch + 95 more)
  • Speaker diarization - Automatic separation of agent and customer
  • Real-time processing - Transcription within seconds
🤖

2-Minute AI Analysis

  • Sentiment analysis beyond basic positive/negative/neutral
  • Intent recognition - Understand customer goals
  • Topic modeling - Automatic categorization
  • Emotion analysis - Detect frustration, satisfaction, urgency
  • Compliance checking - Verify script adherence
📊

Predictive Analytics (20+ Metrics)

  • Escalation prediction - Identify dissatisfied customers early
  • Churn risk detection - Catch at-risk customers proactively
  • Fraud detection - Flag suspicious patterns
  • Upsell/cross-sell opportunities - Identify perfect moments
  • Script adherence monitoring - Ensure quality standards
🔗

Enterprise Integration

  • CRM: Salesforce, HubSpot, Microsoft Dynamics 365, Zoho
  • Business context enrichment: LTV, contract length, payment status
  • REST API & Webhooks available
  • SDK support: Python, Node.js
  • Real-time data synchronization
📈

Power BI Dashboards & Analytics

  • 50+ ready-to-use widgets
  • 10+ industry-specific templates
  • 2-day customization to your needs
  • Self-service analytics - No IT support needed
  • Mobile-ready - Access from any device
  • 24/7 data updates
☁️

Built on Microsoft Azure

  • Azure OpenAI Service & Cognitive Services
  • Power BI Native Integration
  • SOC 2 Type II, GDPR, ISO 27001, HIPAA-ready
  • Flexible Deployment: SaaS or Azure Managed App

Measurable Business Outcomes

100%
Conversation Coverage
2 min
Time to Insights
23%
Retention Increase
60-68%
Cost Reduction
4 weeks
Implementation Time
100+
Languages Supported

Simple, Transparent Pricing

SaaS Offering
$1,100/month

1-month subscription

Base Plan Includes:

  • 1 user account for reports
  • 6000 audio minutes total
  • Fully managed SaaS deployment
  • All infrastructure managed by Yameo
  • ISO-certified environment
  • Automatic scaling, updates, and monitoring

Optional Add-ons:

  • Premium SLA: $999/month
  • Additional users: $25/user/month
  • Change requests: $85/hour
  • Additional audio: $0.08/audio second
Get Started on Azure Marketplace

Trusted Across Industries

🏥
Healthcare
🏦
Financial Services
🛡️
Insurance
📱
Telecommunications
🛒
E-commerce
⚡
Utilities

Ready to Transform Your Customer Conversations?

Join leading European enterprises in unlocking hidden revenue from every customer interaction

Start Your Journey on Azure